Pre-order Terms and Conditions

These pre-order terms apply to pre-orders of Sense of Intelligence Oy’s (“we”) Anaxeos Fit and Anaxeos Track products. 

 

Pre-orders

You can pre-order one of the products via our website during the pre-order period, 21/5/2018–1/9/2018. Products pre-ordered and paid during this time will be delivered on a first-ordered first-served basis when the products are launched in November 2018. You must be at least 18 years old to make a pre-order.

 

Payment

To place your pre-order you will be need to pay the special pre-order price for the product, as specified on our website. We reserve the right to add the cost of shipping to your location as explained as part of the order process. We accept payment using ordinary credit cards (Visa, Mastercard). We guarantee that the pre-order price is less than the equivalent price in our web store on the launch date. 

 

Mobile app and monthly service fee required

Use of the products will require an application only available for iOS and Android devices and payment of a standard monthly service fee. Once you receive your product, you will be required to download an app to your mobile device and to activate an online service to enable the product’s functionality. Additional terms will govern your use of the app and the online service. 

 

Returns and defects

By law, you have the right to return the product up to 14 days after you receive it, and to receive a refund if you do so. Should you wish return the product, you should let us know by emailing us or sending us the product with a note explaining that you wish to return it. You may, but are not required to, use the form provided on our website. If you only return the product after you have taken it into use, we are entitled to reduce your refund by an amount corresponding to the loss of value caused by the use. Return shipping is at your own expense. Should the product be defective in such a way that we cannot fix it, you may return the product after expiry of the 14 period to get a refund including for your shipping costs. Our standard guarantee terms will apply to the physical products, in addition to our normal legal liability for defective products.

 

Force majeure

While we will try our reasonable best to have a defect-free product delivered to you during the launch in October, but will not be liable for delays or other problems due to circumstances beyond our control and that we could not have avoided or overcome within reason, except as provided in mandatory law.

 

Applicable law

These terms and the pre-orders are governed by the laws of Finland (except for any rule that would lead to the application of another country’s laws). Nothing in these terms limits you rights under applicable mandatory consumer protection laws.

 

Dispute resolution

If you are unsatisfied with your preorder, we ask that you contact us first. In the event we are unable to resolve our differences any dispute in connection to these terms or your pre-order must settled in the courts of Helsinki, Finland. If you are a consumer resident in the European Union, you may also generally sue in the courts of your place of residence. If you have a complaint against us that we cannot resolve, you may also elect to file a complaint against us before a competent European Union consumer dispute resolution body. In Finland, that body is the Consumer Disputes Board (kuluttajariita.fi). You may also use online consumer dispute resolution (see http://ec.europa.eu/consumers/odr/).

 

Our contact details

We are Sense of Intelligence Oy, a limited liability company registered under Finnish law. Our business identity code is 2741971-7. Our VAT number is FI27419717. Our office is at Porkkalankatu 22 A, 00180 Helsinki. You can reach us at: info@senseofintelligence.fi.